About Us

Fidelity Technology Services, headquartered in Reading, PA, was founded in 1987 as a contract manufacturer specializing in circuit card assemblies and cable harnesses for the U.S. Department of Defense. In the early 1990’s, Fidelity revolutionized its business model by leveraging the contract manufacturing and resident capabilities to target two key growth areas; Simulation & Training Systems and Field Support Services. This vision required Fidelity to acquire, develop and embrace the core competencies that would pave the way for future growth. The newly developed strategic plan was to expand its reach into the Simulation and Training Systems market; eventually becoming the leading supplier of Call for Fire Training Systems for U.S and Foreign Military Forward Observers; as well as expanding its Field Support Services portfolio of on-site Contractor Operation and Maintenance Services (COMS) and Contractor Instructor Services (CIS) contracts with the U.S. Navy.

An instrumental milestone and a major contributor to the growth of Field Services, was the award of the NAWCTSD ID/IQ Fielded Training Systems Support I (FTSS I) where Fidelity was an 8a Small business awardee.  Throughout the follow up ID/IQs, Fidelity graduated from the 8a program to a small business then eventually graduated to a large business and has been a major task order holder from FTSS III-FTSS V. 

Building off the experience gained designing state of the art Forward Observer training systems, Fidelity developed a comprehensive solution to Indirect Fires training through its Fidelity Fires product line. The Fidelity Fires product line is certified to the JTAC MOA and is the most comprehensive, feature rich and expandable Forward Observer through Joint Terminal Attack Controller training platform available on the market today. Available in portable through immersive configurations, this family of systems addresses all aspects of indirect fires training as well as mission rehearsal.

Fixed and rotary aircrew training devices and aids for both domestic and foreign customers was determined to be a significant growth area within Fidelity’s Simulation and Training Systems division. Certifiable to FAA Levels 4, 5, 6 or 7, up through Level C; these devices represent cutting edge training solutions which provide critical training to enhance warfighter readiness. In addition, Fidelity provides O&M support and instructional services for these training devices which maintain the readiness and currency of the platform aircrews.

In 2024 Fidelity split into two separate companies: Fidelity Technology Services (FTS) and Fidelity Technologies Corporation (FTC). FTS’s service offerings include Simulation and Training Systems that develops virtual training systems for military applications, and Field Services, which provides operations, maintenance and engineering personnel to support live, virtual, and constructive military training. The splitting of the two companies allows for greater focus and ultimately better service for our customers, which is the primary goal. Both FTS and FTC are well-diversified Defense and Aerospace contractors, employing industry leading personnel in the fields of engineering, technical support services, instructor services, skilled assembly, program management, business development, and subject matter experts.

The original Fidelity company has grown from a small contract manufacturer to two leading global suppliers of Defense and Aerospace products and services to U.S. and international customers. In response to the ever-changing requirements of the customer, both FTS and FTC are constantly expanding their expertise and capabilities to provide innovative solutions that directly address the needs of the warfighter.

While Fidelity has experienced a sizable amount of growth since its humble beginnings, the company’s leadership will always stay true to a core philosophy – a philosophy whereby customer relationships, customer service, and customer satisfaction are more important than maximizing short term profits.